Hilton’s Corporate Responsibility Strategy has unveiled plans to cut its environmental footprint in half and double its social impact investment by 2030.
Hilton will institute science-based targets to reduce carbon emissions and send zero soap to landfill.
The company will also double the amount it spends with local and minority-owned suppliers and double its investment in programs to help women and youth around the world. These goals are part of Hilton’s Travel with Purpose corporate responsibility strategy to further the United Nation’s 2030 Sustainable Development Agenda.
New consumer research reaffirms Hilton’s corporate responsibility strategy. According to a survey of 72,000 Hilton guests, social, environmental and ethical considerations are central to their buying preferences, especially those younger than 25 years old.
The six-day survey was conducted in May 2018 and asked travellers if they research a hotel company’s environmental and social efforts. It discovered:
– 33% actively seek this information before booking – of those, 60% conduct research even if the information is not easily accessible 44% under the age of 25 actively seek this information;
– 36% of leisure travellers actively seek this information, compared to 29% of business travellers;
– Female travellers (39%) are more likely to actively seek this information before booking than male travellers (29%); and
– Guests staying in Central/South America (46%), the Middle East/Africa (45%), Asia Pacific (41%) and mainland Europe (35%) are more likely to seek this information before booking.
“For nearly 100 years, Hilton has been driven by our mission to have a positive impact on the communities surrounding our hotels,” said Christopher J. Nassetta, President and CEO, Hilton, and Chairman, World Travel & Tourism Council. “In this golden age of travel, we are taking a leadership role to ensure that the destinations where travellers work, relax, learn and explore are vibrant and resilient for generations of adventurers yet to come.”
In April, Nassetta joined Patricia Espinosa, Executive Secretary of the UN Framework Convention on Climate Change, to engage travel and tourism industry leaders in a “common agenda” to take action on climate change, implement the Paris Climate Agreement and adopt science-based targets to reduce carbon emissions.
Hilton’s new 2030 Goals include the following environmental and social targets:
– Cut Environmental Impact in Half to Help Protect the Planet;
– Reduce carbon emissions by 61%, in line with the Paris Climate Agreement and approved by the Science Based Targets Initiative (SBTi);
– Reduce water consumption and produced waste by 50%;
– Remove plastic straws from managed properties;
– Sustainably source meat, poultry, produce, seafood and cotton;
– Expand existing soap recycling program to all hotels and send zero soap to landfill;
– Double Social Investment and Drive Positive Change in Communities;
– Double the amount spent with local, small and minority-owned suppliers;
– Double investment in opportunity programs for women and youth, including partnering with local organizations and schools;
– Contribute 10 million volunteer hours through Team Member initiatives;
– Double monetary support for natural disaster relief efforts; and
– Advance Human Rights capabilities in Hilton’s value chain to eradicate forced labour and trafficking.
Since 2008, Hilton has reduced carbon emissions and waste by 30% and energy and water consumption by 20%, saving more than $1 billion in operating efficiencies. LightStay, an award-winning performance measurement system calculates, analyses and reports the environmental impact at each of Hilton’s more than 5,300 hotels. Hilton will use LightStay to track its goal of reducing carbon emissions by 61% across its portfolio by 2030.
“The World Tourism Organization commends Hilton’s focus on sustainability, which is in line with our overall commitment as the UN’s agency that is dedicated to promoting sustainable tourism for development worldwide,” said Zurab Pololikashvili, Secretary- General of the World Tourism Organization (UNWTO). “Hilton has been our partner in this endeavour, raising awareness among customers with examples of best practices for the hospitality industry.”
Hilton has opened the first resort-style DoubleTree hotel in Malaysia.
The DoubleTree Resort by Hilton Penang is located in the vibrant beach area on Penang’s north coast.
The resort is just 45 minutes’ drive from Penang International Airport and 20 minutes from Georgetown, the island’s UNESCO World Heritage-listed capital, which is accessible via a complimentary shuttle bus service from the hotel.
“Blessed with a rich history, diverse culture and tropical scenery, Penang is a truly enchanting destination. As the first DoubleTree resort in Malaysia, we are delighted to bring the brand’s warmth and genuine hospitality to the country, as epitomized by the welcome cookie we offer to all our guests,” said Jamie Mead, Regional General Manager, Hilton Malaysia.
DoubleTree Resort by Hilton Penang.
The hotel features 316 rooms and suites all equipped with walk-in rain showers, 40-inch LED TVs and Wi-Fi. Many rooms also feature a private balcony with sea views.
Facilities at the resort include a kid’s club, baby-sitting service, meeting facilities, a selection of F&B outlets, a spa, fitness centre and an outdoor pool which features its own beach.
DoubleTree Resort by Hilton Penang becomes the first DoubleTree Resort in Malaysia and joins three other DoubleTree hotel properties in the country: DoubleTree by Hilton Hotel Kuala Lumpur DoubleTree by Hilton Melaka and DoubleTree by Hilton Hotel Johor Bahru. It also becomes the 50th DoubleTree by Hilton property in the Asia Pacific region.
Linda Giebing is DoubleTree Resort by Hilton Penang’s General Manager.
Dusit will this month open the Dusit Princess Moonrise Beach Resort on Vietnam’s largest island, Phu Quoc.
Located in the South of Vietnam in the Gulf of Thailand, Phu Quoc is a fast-growing tourist destination known for its long, sweeping beaches, rich coral reefs, fresh seafood, pearl farms, and dense, tropical rainforest.
Operating under Dusit’s upper midscale Dusit Princess brand, the new four-star resort is centrally located on the island’s west coast overlooking the stunning Bai Truong beach, a 20-plus kilometre stretch of sand also known as Long Beach. Phu Quoc (PQC) International Airport and Duong To town centre are only a short drive away.
The family-friendly resort comprises 108 guest rooms, ranging from 32 sqm Deluxe Rooms to 90 sqm Suites, most of which offer ocean views.
The resort’s dining options include an all-day-dining restaurant, a lobby lounge, a swim-up pool bar serving Thai, Vietnamese and Western cuisines, and Soi 14, a stylish beachfront bar and lounge where Thai Chef Somnuck Attaworn uses premium ingredients to put a contemporary spin on Thai street food favourites.
The centerpiece of the resort is a large infinity pool with ocean view, set within a lush tropical garden. Other facilities include a fully-equipped gym, a kids club, a large ballroom accommodating up to 190 people, and a spa.
During their stay, guests can easily arrange to visit popular local attractions such as Phu Quoc National Park, part of the UNESCO designated Kien Giang Biosphere Reserve; the sweeping and secluded ‘Bai Sao’ beach; the quirky Dinh Cau night market; and various traditional temples.
“Perfectly equipped to meet the needs of business and leisure travellers alike, this is a stunning property in a beautiful location with gorgeous sunsets almost every day,” said Markus Lohenstein, General Manager, Dusit Princess Moonrise Beach Resort. “It’s a real honour to be tasked with debuting Dusit’s unique brand of gracious hospitality in Vietnam. I look forward to working with my team to make this resort a huge success, as we delight our guests with our distinctive service, and showcase the best the island has to offer.”
The Ministry of Tourism aims to attract at least 500,000 foreign tourists to Phu Quoc Island this year through strategic promotions and the development of attractive tourism products.
To meet international demand, PQC International Airport has opened new direct routes to destinations such as Thailand, China, Korea, Russia, Finland, Sweden, Germany and the UK. Regular domestic flights to Ho Chi Minh (Saigon) and Hanoi are also available. A visa exempt rule grants international visitors 30 days access to the island upon arrival.
The resort will soft open on 22 May 2018.